
Using Faculty Satisfaction Data for Strategic Change in Higher Education:
Changing Higher Ed podcast 254 with host Dr. Drumm McNaughton and guest Dr. R. Todd Benson
Faculty surveys are a familiar practice in higher education, but many institutions fall short when it comes to using that data to drive long-term change. Too often, results are seen as evaluations rather than inputs into strategy and leadership development. This episode explores how faculty satisfaction data—along with broader faculty survey data—can be used to inform institutional decision-making, strengthen shared governance, and support leadership effectiveness. This week’s guest is Todd Benson, Executive Director of COACHE—the Collaborative on Academic Careers in Higher Education. He oversees the initiative’s research and institutional collaborations. The discussion highlights how faculty data is being applied on campuses to clarify priorities, improve communication, and guide change management efforts. How Colleges Are Turning Faculty Surveys Into Institutional Strategy COACHE operates on a three-year engagement cycle that begins

