Our Consulting Client Testimonials

“Our organization was facing significant challenges in terms of board engagement and effectiveness resulting in our bylaws and governance processes not being reviewed and revised since the inception of the Foundation. Recognizing the critical importance of strong governance, we sought the guidance of a reputable consulting firm to help us address these issues and revitalize our board practices. From the moment we engaged your services, it became evident that we had made the right choice."

"Your team's comprehensive understanding of board governance frameworks, best practices, and industry trends was truly impressive. The insights and recommendations you provided were tailored to our unique needs and context, enabling us to implement meaningful changes and enhance our overall governance structure. Your guidance will not only improve our board's effectiveness but also transform the way we approach strategic decision-making."

"The impact of your consulting services on our organization has been and will be remarkable. We have witnessed a tangible improvement in board dynamics, decision-making processes, and stakeholder engagement. The renewed focus on accountability, transparency, and strategic alignment has led to increased board effectiveness and ultimately, will improve organizational performance. Your guidance has undoubtedly played a vital role in shaping our governance practices for long-term success."

“Our university was preparing to address accreditation gaps, from operations to learning assessment. TCL had the right network and resources to tackle and create a path that was suitable for us based on our needs and resource constraints. TCL understood our needs and created a project that addressed our specific challenges and executed it promptly. The communication was seamless, and there was never a doubt that our university's success was always a priority.

TCL helped our university by providing us with the tools and resources to continuously improve our learning outcomes and implement processes that we will benefit from now and in the years to come. With TCL, we can say with confidence we received and will continue to receive the return on our investment.”

“The Board raved today about their experience with you. Thank you for inspiring them and providing focused perspective. I look forward to future collaboration.”

"Drumm – you are one heck of a good podcast host. I have done several podcasts. You are the best host I have ever worked with. You are incredibly well organized, and the ‘planning and discussion session’ you hosted two days ago helped us all to do a superb job today.

Most of all Drumm, you made today’s actual podcast enterprise both substantive and also fun for your two guests. I enjoyed our three person smiles and laughter as we talked. Hope your podcast listeners enjoy hearing our remarks as much as we enjoyed presenting them. Thanks for everything."

"During our recent accreditation special visit, our institution received six commendations and one recommendation, that being “we recommend you keep doing what you’re doing. . . . Accordingly, we strongly recommend Dr. McNaughton’s services to any institution who is in need of accreditation, governance, strategic planning, or personnel management expertise."

“Without reservation, I give Dr. McNaughton’s services my highest recommendation. If I was starting an institution or making an initial accreditation application, Drumm would be my first call. His insight into the unique environment of “SAV1” (initial accreditation) and practical, proactive knowledge and advice were, in my view, invaluable to LIGS and would benefit any SAV1 effort….Dr. McNaughton’s style is direct."

"Although he is well-versed in the nuances of higher education and the accreditation environment, his approach is practical, focused and results-driven. He speaks his truth in an unvarnished, direct and candid manor that stimulates action and results.”

“Your knowledge and abilities as a consultant are unsurpassed. . . .You understand the requirements and intricacies of developing and implementing strategies and tactics for successful universities, including distance education and the accreditation process. Those so gifted with this knowledge are rare indeed. … You inspired us to become better.”

“[You] draw upon [your] rich background to build high-level marketing plans, and I have been nothing short of amazed at [your] ability to understand, articulate and resolve high-stakes organizational issues.”

“Your final report contained both a thorough analysis of our concerns and solid recommendations for developing more coherence in our programs and instruction. Inspired by your positive attitude, we believe that we can implement your suggestions successfully and quickly."

“I am impressed with your skills and abilities, and look forward to further assistance from you in making the changes we have long needed.”

“[You have] a deep and unique understanding of the key issues facing educational organizations today . . . [You] listen carefully to all sides, reflect, and then put forth unique solutions . . . With the demographics of the student populations changing, [you have been] instrumental in developing pedagogies for delivery of quality distance education . . . a natural leader and relationship builder who brings significant life and work experiences to consulting.”

“Dr. McNaughton is a sought-after consultant to management in the areas of board governance, academic operations and accreditation, strategy and change, and organizational transformation and leadership….I served with Dr. McNaughton on the board at LIGS University, and in his role as Chair of the Nominations and Governance Committee, he has made a significant impact.

Upon coming on the board, he did a top to bottom review of all governance processes, and made several recommendations that have improved the board and how it governs the University….He has also become a valued advisor to me as board chair, helping me to both understand implications of board decisions on the future governance of the institution, as well as recommendations on how to better interact with University administration….

Dr. McNaughton brings significant life and work experiences to his consulting and board service. He brings professionalism, congeniality and collegiality to his relationships. He adds intellectual and emotional intelligence to his leadership activities. He is responsible and hard working.

I recommend Dr. Drumm McNaughton for appropriate board and consulting roles – he is a difference maker.”

“You are a blessing to us. Thank you so much for expertise and encouragement. It was a game changer for us!”

“[You] have the rare ability to stimulate an intensive examination of [your] client’s hopes and aspirations without inserting your own solutions. TCL’s guidance and encouragement throughout this process have been a major contribution to the quality of our Strategic Plan as well as implementation. I would strongly recommend any organization use them to guide their process. You truly know how to ’make visions take flight.’"

“A rare change leader of the 21st century and advisor who not only walks [the] talk but also delivers as promised. [Your] vast content areas brings diverse and insightful perspectives to [your] clients. [You] inspired me and my colleagues to think outside the box, invest our time, and deliver products that are second to none with passion and highest level of ethics and professionalism."

“ I want to thank you for building such a thorough assessment process for hiring our key executives...

Your assessment tool provided us a clear understanding of candidates' qualifications and their ability to function in a senior executive role such as Chief Operating Officer. We appreciate having the tool to help us make an informed choice.

I am impressed with your skills, abilities, and ethics, and would not hesitate to recommend you for organizations desiring to redesign their HR and hiring processes. I look forward to working with you in the future."

“Thanks for your great help as the facilitator for our CEO Roundtable. You have an excellent grasp of strategic management (planning and change), a broad understanding of marketing and sales, and a keen knowledge of organizations and human nature. Your coaching, leadership and guidance were much appreciated, and I would strongly recommend you to anyone for developing and implementing strategic management (both planning and change) programs, operations, or e-Business programs anywhere."

Do You Want To Grow Your Higher Education Institution?

Contact Us For A Consultation

Skip to content