Capacity Building & Leadership Coaching

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We provide capacity building and leadership coaching for the leadership of higher education. 

We coach higher education leadership through their toughest challenges and improve capacity building and capacity development models.


Why is Capacity Building and Leadership Coaching Important?

Today’s higher education leaders are facing challenges never before seen at colleges and universities, both from within their own institutions and in the industry as a whole.

Some of the increased challenges for higher education leadership includes:

  •  COVID and campus closures
  • Instant online education
  • #Black LivesMatter
  • “Free speech”
  • Decreasing enrollment
  • #MeToo
  • Reduced giving and fundraising
  • Cash flow
  • Increased government regulations
  • – the list goes on and on.


The increased challenges for higher education leaders have all resulted in high turnover rates of faculty and board members, stress and burnout, and cultures that just can’t do anymore. Mentally and emotionally, they have reached their full capacity. 

ADM William McRaven, former chancellor of the University of Texas system, stated that the “role of the president of the University (along with that of the health care institution) is the toughest job in the nation.”

Change is Only Possible When Leaders Have the Support of Their Stakeholders.

Presidential and employee turnover rates have increased. A college or university president’s average tenure has dropped from 8.5 years in 2006 to 6.5 years in 2016. Those figures are getting worse due to the unique challenges of the job. All these challenges require a leader who can effectively enable change.

We give our clients the ability to gain stakeholder buy-in and support for their ideas.

But the real challenge is where do these leaders come from when higher education generally does a poor job in preparing people for leadership roles?

Administrators and employees rarely, if ever, receive formal leadership training when making the transition from faculty or employee to administration. When a crisis comes, the people put in the leadership position is ill-prepared to deal with the crisis in front of them.


The Middle of a Crisis is NOT the Time to be Training a Leader.

While living through the crisis provides tremendous experience, it’s not the time to be fumbling through to effectively lead and make the best decisions for your institution.

It doesn’t have to be this way. That’s where The Change Leader comes in to play for strengthening your leaders with the skillset they need to lead your institution of higher learning during the good times and the bad. 

Should your college or university be in the midst of a crisis, we provide crisis management and transformation services to guide you through. Once the crisis is resolved, we help you ensure your leaders are better prepared to manage any future crises that come their way. 


10 Years of Research on Leadership Best Practices

A study published about 10 years ago by American Quality Foundation, in conjunction with Ernst & Young, examined 945 management practices in over 580 organizations in the US, Japan, and Canada, and the best practices metrics that they used were market performance, operations (productivity), and financial performance.

What they found was there were only three universally beneficial practices that had a significant impact on the metrics regardless of starting position (state of the company)


  • Strategic planning with good implementation practices

  • Business process improvement IF they are focused on customer

  • The continuous broadening of breadth and depth of leadership and management practices


The Change Leader offers consulting services for capacity building, coaching, and training that builds higher education institutions’ leadership capacity through seminars, coaching, and mentoring. 

We offer these services to boards, presidents, chancellors, CEOs, provosts, deans, and managers through seminars, workshops, and one-on-one coaching as an integral part of our holistic approach to change management.

Leadership and capacity building for higher ed is critical for achieving high-performing organizations. The best way for people to learn how to become leaders is through leadership development programs.

Does your institution have the leaders it needs to make the changes in the COVID era?

Check Out Our Library Of Posts & Podcasts About Higher Education Leadership

Do You Want To Grow Your Higher Education Institution?

Contact Us For A Consultation

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