With the various factors (the pandemic, the recent election, social unrest, etc.) roiling the nation, reputation management and crisis management have never been more important in higher education. This podcast features Bill Coletti, the CEO of Kith. His company has worked with a number of institutions, including large universities who faced outcries due to sexual harassment challenges as well as institutions that are undertaking mergers.
This episode, which focuses on the future of higher education, features Gerry Czarnecki, who served on the National University System board for nearly three decades. He now is the system’s trustee emeritus.
Palo Alto University (PAU) has faced several crises over the past few years that ended up serving the institution well in dealing the COVID-19 pandemic. Dr. Risa Dickson, the university’s interim vice president for academic affairs, said the institution is committed to putting the students first, followed by the faculty in order to move through this crisis. The institution is located in Santa Clara County, which was one of the first places in the nation where the virus emerged.