by Drumm McNaughton | Nov 12, 2020 | Crisis Management, Podcasts
With the various factors (the pandemic, the recent election, social unrest, etc.) roiling the nation, reputation management and crisis management have never been more important in higher education. This podcast features Bill Coletti, the CEO of Kith. His company has worked with a number of institutions, including large universities who faced outcries due to sexual harassment challenges as well as institutions that are undertaking mergers.
by Drumm McNaughton | Oct 27, 2020 | Crisis Management, Business of Higher Ed, Distance Education, Governance, Higher Ed News, Podcasts, Strategic Planning and Management
This episode, which focuses on the future of higher education, features Gerry Czarnecki, who served on the National University System board for nearly three decades. He now is the system’s trustee emeritus.
by Drumm McNaughton | Sep 18, 2020 | Business of Higher Ed, Change Management, Changing Higher Ed, Crisis Management, Leadership and Culture, Podcasts
Stress from the pandemic as well as other major societal issues is taking its toll on higher education institutions. The effects can be seen across college and university campuses as students, staff, faculty and leaders try to deal with rapidly changing circumstances.... 
by Drumm McNaughton | Aug 29, 2020 | Crisis Management, Blog, Business of Higher Ed, Change Management, Changing Higher Ed, Higher Ed News
Modern times have allowed humans to become comfortable with feeling like they can predict the future. No longer wed to working in the agricultural fields and manual labor, we have become used to jobs that offer climate-controlled temperatures, top-caliber technology... by Drumm McNaughton | Aug 26, 2020 | Business of Higher Ed, Change Management, Crisis Management, Governance, Higher Ed News, Mergers and Alliances, Podcasts
Creative partnerships, and mergers and acquisitions are helping colleges and universities get out of financial crises while also serving students’ needs. One example of this type of partnership involves three higher education institutions — Goodwin University,... 
by Drumm McNaughton | Jul 27, 2020 | Blog, Business of Higher Ed, Changing Higher Ed, Crisis Management, Governance, Higher Ed News, Strategic Planning and Management
We’re steadily moving toward the start of the next school year, yet something is off. Normally this time of the year has been marked by excitement—whether that’s because of the return of students, the start of the next phase of life for incoming freshmen, or the sense... by Drumm McNaughton | Jul 27, 2020 | Business of Higher Ed, Change Management, Changing Higher Ed, Crisis Management, Higher Ed News, Leadership and Culture, Podcasts
The world has become a place of open pain and suffering, as well as one in which people are more curious. People are asking questions about how we got here and where we are going next. While part of this is due to the coronavirus pandemic, another major part involves... 
by Drumm McNaughton | Jul 8, 2020 | Academics and Faculty, Business of Higher Ed, Change Management, Changing Higher Ed, Crisis Management, Distance Education, Higher Ed News, Podcasts, Strategic Planning and Management, Students / Enrollment Management
Higher education institutions are still reeling from dealing with the coronavirus pandemic during the spring term. However, now they are faced with the challenge of making critical decisions that also offer flexibility moving into the fall semester. Beloit College... 
by Drumm McNaughton | Jun 29, 2020 | Blog, Business of Higher Ed, Change Management, Changing Higher Ed, Crisis Management, Higher Ed News, Leadership and Culture, Strategic Planning and Management
We’ve been here too many times before. Look back to 2017 when Inside Higher Education reported that Yale University and Harvard were forced to make changes in previous decisions that symbolically honored individuals who had ties to slavery. And these issues weren’t... 
by Drumm McNaughton | Jun 29, 2020 | Business of Higher Ed, Change Management, Changing Higher Ed, Crisis Management, Leadership and Culture, Podcasts, Students / Enrollment Management
The COVID-19 pandemic has put even more pressure on institutions that serve underrepresented populations. One such institution is Amarillo College in Amarillo, TX. This community college is redefining its efforts to reach and engage its student body, many of whom are... 
by Drumm McNaughton | May 21, 2020 | Business of Higher Ed, Academics and Faculty, Blog, Change Management, Changing Higher Ed, Crisis Management, Distance Education, Fundraising / Grants, Leadership and Culture, Marketing / Positioning, Mergers and Alliances, Strategic Planning and Management, Students / Enrollment Management
The coronavirus is forcing higher education institutions to change in uncomfortable ways. But like any holistic change, this situation also is offering unintended consequences, both positive developments (blessings) and troubling realizations (curses). With wise and... 
by Drumm McNaughton | May 19, 2020 | Business of Higher Ed, Crisis Management, Leadership and Culture, Podcasts, Strategic Planning and Management
Higher education will need to increasingly focus on innovation in both how it operates and how it educates students in the wake of the coronavirus pandemic and the resultant recession. So what does that look like? This podcast focuses on taking innovation to the next... 
by Drumm McNaughton | May 13, 2020 | Business of Higher Ed, Change Management, Christian Higher Ed, Crisis Management, Podcasts, Strategic Planning and Management
This podcast features Rob Hartman, who is the chief financial officer of Columbia International University (CIU), a Christian University located in Columbia, S.C. The current pandemic is offering a wealth of learning for higher education. By taking that approach,... 
by Drumm McNaughton | Apr 29, 2020 | Strategic Planning and Management, Blog, Business of Higher Ed, Change Management, Crisis Management, Governance, Students / Enrollment Management
The spring terms at higher education institutions are just about history. Campuses are eerily quiet. The faculty have settled in (somewhat) to teaching online. Most students have headed home while some are hunkered down in dorms, apartments, or homes near campus... 
by Drumm McNaughton | Apr 26, 2020 | Business of Higher Ed, Changing Higher Ed, Crisis Management, Governance, Podcasts, Strategic Planning and Management
Dr. Cathy Trower joined CHE to offer her insights in the board’s role during a major crisis, such as the current pandemic. She discusses the importance of a partnership between the president and board chair as well as the communication channels that need to be created... 
by Drumm McNaughton | Apr 5, 2020 | Blog, Business of Higher Ed, Change Management, Crisis Management, Leadership and Culture, Marketing / Positioning, Mergers and Alliances, Strategic Planning and Management, Students / Enrollment Management
The COVID-19 virus has essentially canceled the Spring term as we envisioned it; i.e., on-campus classes have been cancelled, many if not most have moved online. There are serious implications for enrollments for Fall term and finances, and many are wondering if there... 
by Drumm McNaughton | Apr 2, 2020 | Crisis Management, Business of Higher Ed, Change Management, Distance Education, Leadership and Culture, Podcasts, Strategic Planning and Management
Episode Summary:
Palo Alto University (PAU) has faced several crises over the past few years that ended up serving the institution well in dealing the COVID-19 pandemic. Dr. Risa Dickson, the university’s interim vice president for academic affairs, said the institution is committed to putting the students first, followed by the faculty in order to move through this crisis. The institution is located in Santa Clara County, which was one of the first places in the nation where the virus emerged.
by Drumm McNaughton | Mar 17, 2020 | Business of Higher Ed, Change Management, Crisis Management, Podcasts, Strategic Planning and Management
Crises offer many common lessons once they are over. That’s the case now as higher education faces the latest crises, the COVID19 pandemic.This episode of Changing Higher Ed features Dr. Scott Cowen, the former president of Tulane University. Dr. Cowen, who is now a... by Drumm McNaughton | Mar 17, 2020 | Business of Higher Ed, Change Management, Crisis Management, Podcasts, Strategic Planning and Management, Students / Enrollment Management
This episode addresses the upcoming enrollment cliff that institutions of higher education are facing. Bill Conley is vice president for enrollment at Bucknell University, which is in an enviable position with a 30-percent admittance rate and a strong alumni base. The... 
by Drumm McNaughton | Mar 17, 2020 | Business of Higher Ed, Blog, Crisis Management, Distance Education, Higher Ed News
Higher education is in a hurricane created by the COVID-19 virus. In many respects, it is sweeping away plans for the Spring 2020 semester, even in areas where a case hasn’t been identified yet. We’re seeing on campus classes being cancelled, some of which are being... 