Changing Higher Ed podcast 316 with host Dr. Drumm McNaughton and guest Justin Beck - Administrative AI in Higher Ed- Finding the Friction Draining Enrollment, Retention, and Donor Revenue

Administrative AI in Higher Ed: Finding the Friction Draining Enrollment, Retention, and Donor Revenue:

Changing Higher Ed podcast 316 with host Dr. Drumm McNaughton and guest Justin Beck

A 4% year-over-year retention gain sounds like a service-desk metric until the dollars get attached to it. At a 5,000-student institution charging $25,000 a year, with roughly 1,500 students per class, that lift compounds across the years a student stays enrolled into real money. Empire State University reported exactly that

June 16, 2026

Changing Higher Ed Podcast 315-Dr. Drumm McNaughton and Dr. Leslie Kennedy- Inside CSU’s ChatGPT Edu Rollout Across 22 Universities

What Higher Ed Leaders Can Learn from CSU’s ChatGPT Edu Rollout:

Changing Higher Ed podcast 315 with host Dr. Drumm McNaughton and guest Dr. Leslie Kennedy

California State University expected about 50 faculty applications for its AI Educational Innovations Challenge last spring. It received 417. The system funded 63 projects with $3 million, and the projects will be showcased across disciplines this June. The ratio is what should matter most to other institutional leaders. Faculty appetite

June 9, 2026

Changing Higher Ed Podcast 314-Dr. Drumm McNaughton and Dr. Karen Panetta - AI Will Scale Your Institution's Existing Bias: A Procurement and Oversight Framework for Higher Ed

AI Will Scale Your Institution’s Existing Bias: A Procurement and Oversight Framework for Higher Ed:

Changing Higher Ed podcast 314 with host Dr. Drumm McNaughton and guest Dr. Karen Panetta

Most higher ed AI procurement skip the four questions that determine whether the tool will scale institutional bias. A framework for presidents and boards on what to ask before signing. As a high schooler with straight A’s in math and science, Dr. Karen Panetta was told by her school’s career

June 2, 2026

Changing Higher Ed Podcast 313-Dr. Drumm McNaughton, David Marchick, and Angela Virtu-313: AI-First Business Education & 40% Enrollment Growth-How Kogod Transformed Culture, Curriculum, and Faculty Adoption

How Kogod’s AI-First Business School Model Drove 40% Enrollment Growth in Three Years:

Changing Higher Ed podcast 313 with host Dr. Drumm McNaughton with guests David Marchick and Angela Virtu

Most business schools are still forming committees to study AI. Kogod School of Business at American University formed one too, gave it six weeks and a five-page limit, and has since integrated AI into every department, every major, and every minor. The impact: Undergraduate enrollment is up 40% over three

May 26, 2026

Changing Higher Ed Podcast 312-Dr. Drumm McNaughton and Nikki Barua-Human-First Transformation: Closing Higher Education’s AI Readiness Gap

Human-First Transformation: Closing Higher Education’s AI Readiness Gap:

Changing Higher Ed podcast 312 with host Dr. Drumm McNaughton and guest Nikki Barua

AI adoption among students is running at 80 to 90 percent. Only 9 percent of CIOs believe their institutions are ready. That gap is not closing on its own. Higher education has a well-practiced response to disruption: study it, pilot it, committee it, and implement it over several budget cycles.

May 19, 2026

Changing Higher Ed Podcast 311-Dr. Drumm McNaughton and Dr. Stepen Spinelli-Scaling Higher Education: An Entrepreneurial Approach to a Consolidating Market

Scaling Higher Education: An Entrepreneurial Approach to a Consolidating Market:

Changing Higher Ed podcast 311 with host Dr. Drumm McNaughton and guest Dr. Stephen Spinelli

Higher education’s anti-scale culture is a strategic problem the sector has not honestly confronted. Entrepreneurial leadership may help identify which institutions are most likely to survive consolidation. Dr. Stephen Spinelli, president of Babson College, joined Dr. Drumm McNaughton to discuss what scaling and an entrepreneurial mindset mean for higher education

May 12, 2026

Changing Higher Ed Podcast 310-Dr. Drumm McNaughton and Raj Vinnakota - Why Civic Preparedness in Higher Education Now Requires a Coalition of College Presidents

Why Civic Preparedness in Higher Education Now Requires a Coalition of College Presidents:

Changing Higher Ed podcast 310 with host Dr. Drumm McNaughton and guest Rajiv Vinnakota

When civic preparedness no longer happens as a byproduct of a college education, institutions have to teach productive conversation, credible information, and collaborative problem-solving as core outcomes — and presidents who try to lead that work alone tend to get punished for it. Higher education has reached the point where

May 5, 2026

Changing Higher Ed Podcast 309-Dr. Drumm McNaughton and Dr. Shaun Carver- International Enrollment Strategy: Taking Higher Education to the World

Take the University to the World: A New International Enrollment Strategy for Regional and Private Colleges:

Changing Higher Ed podcast 309 with host Dr. Drumm McNaughton and guest Dr. Shaun Carver

International student enrollment in the United States hit record numbers in 2024-2025, then dropped sharply heading into 2025-2026, with effects that will compound through 2026-2027. The headline number conceals what matters most for institutional strategy: the decline is bifurcated. UC Berkeley enrolled more international students this past fall than at

April 28, 2026

Changing Higher Ed Podcast 308-Dr. Drumm McNaughton and Mike Toguchi - Higher Ed Technology Change Management and Digital Transformation

Higher Education Change Management for Technology Projects and Digital Transformation:

Changing Higher Ed podcast 308 with host Dr. Drumm McNaughton and guest Mike Toguchi

Higher education’s track record with technology change is uneven for a reason, and the reason is rarely the technology. It is the placement of change management in the project lifecycle. When change management is treated as a rollout activity, handled near the end after vendor selection, contract execution, and configuration,

April 21, 2026

Changing Higher Ed Podcast 307-Dr. Drumm McNaughton and Chris Crittenden - Building Workforce Readiness Through Real Startup Experience

Building Workforce Readiness Through Real Startup Experience:

Changing Higher Ed podcast 307 with host Dr. Drumm McNaughton and guest Chris Crittenden

Experiential learning has become a near-universal claim in higher education, but the claim and the reality are rarely the same thing. Project-based courses, case studies, and capstone assignments are offered as evidence that institutions are preparing students for the workforce. Most of this activity is too shallow to produce the

April 14, 2026

Changing Higher Ed Podcast 306-Dr. Drumm McNaughton and Dr. Andy Vaughn- 2026 Title IV Changes and How Higher Education Can Adapt to the OBBBA.jpg

2026 Title IV Changes and How Higher Education Can Adapt to the OBBBA:

Changing Higher Ed podcast 306 with host Dr. Drumm McNaughton and guest Dr. Andy Vaughn

The structural changes now reshaping higher education did not arrive by executive order. They arrived by an act of Congress. That distinction matters enormously, because it means institutions waiting for a policy reversal, a change in the White House, or a shift in chamber control are waiting for something that

April 7, 2026

Changing Higher Ed Podcast 305-Dr. Drumm McNaughton and Dr. Andy Vaughn- Inside Neg Reg- What Higher Education Leaders Should Do Before July 2026

Inside Neg Reg: What Higher Education Leaders Should Do Before July 2026:

Changing Higher Ed podcast 305 with host Dr. Drumm McNaughton and guest Dr. Andy Vaughn

Title IV loan limits change July 1, 2026. The accreditation Neg Reg begins this May. Both trace back to the One Big Beautiful Bill, (OBBB) an act of Congress that cannot be reversed by a change in administration. Institutions that have not started preparing are already behind. Andy Vaughn, President

March 31, 2026

Changing Higher Ed Podcast 304-Dr. Drumm McNaughton and Dr. Courtney Brown - Aligning Education & Work: The 2026 Lumina-Gallup Employer Report

Why 69% of Employers Say Grads Aren’t Ready: Inside the 2026 Lumina-Gallup Report:

Changing Higher Ed podcast 304 with host Dr. Drumm McNaughton and guest Dr. Courtney Brown

A third of Americans currently have no confidence in higher education. Not low confidence. No confidence. A decade ago, more than 60 percent had a great deal of confidence. That collapse, documented through years of Gallup tracking data, is the backdrop for Lumina Foundation and Gallup’s new report, Aligning Education and

March 24, 2026

Changing Higher Ed Podcast 303-Dr. Drumm McNaughton and France Hoang - When AI Handles the Task, Higher Education Has to Build Human Judgment

When AI Handles the Task, Higher Education Has to Build Human Judgment:

Changing Higher Ed podcast 303 with host Dr. Drumm McNaughton and guest France Hoang

AI has pushed higher education past the point where policy alone is enough. If students can generate summaries, draft papers, and produce plausible answers in seconds, colleges now have to answer a harder question: what are they teaching that still matters? France Hoang, founder and CEO of BoodleBox, pushes the

March 17, 2026

Changing Higher Ed Podcast 302-Dr. Drumm McNaughton and Jeff Dinski - Students Are Acting Like Consumers. Higher Ed Needs to Catch Up

Students Are Acting Like Consumers. Higher Ed Needs to Catch Up:

Changing Higher Ed podcast 302 with host Dr. Drumm McNaughton and guest Jeff Dinski

Jeff Dinski spent six years at NBC and ESPN learning that if you do not give your audience what they want, they change the channel. Higher education has never had to worry about that. Until now. The case for treating students as consumers, aligning program portfolios with workforce destinations,

March 11, 2026

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