How Machine Learning and AI Can Benefit Higher Ed:
Changing Higher Ed Podcast 145 with Host Dr. Drumm McNaughton with Guest Michael Feldstein
With the endless stories about ChatGPT in the news and theories on it could negatively affect teaching and learning in higher ed, artificial intelligence (AI) and machine learning (ML) are becoming increasingly topical among college and university leaders. However, few headlines highlight how machine learning and AI can benefit Higher Ed.
To help higher ed decision-makers avoid getting too caught up in the negative hype, Dr. Drumm McNaughton discusses these technologies with Michael Feldstein, chief accountability officer at e-Literate. Michael shares easy-to-understand analogies to explain how and why AI functions the way it does, the problems AI can solve in higher ed, the importance of not having AI replace but augment human workers in district processes, and the benefits and shortcomings of tools such as ChatGPT.